Our communities continue to experience challenges from the COVID-19 virus unlike any seen before. The measures that societies around the globe have taken to mitigate and slow the spread of this virus – while necessary – have had significant consequences. The stay-at-home orders and the impact of such directives on virtually all businesses have resulted in historically high increases in unemployment claims. Those who suffer from mental or behavioral illness may be especially vulnerable during this crisis.
As businesses and economies reopen in the weeks and months ahead, behavioral health providers like Acadia will continue to play an essential role in caring for patients who need treatment. We anticipate increased demand as we support our communities on the road to recovery. As always, we will answer this need with dedication, skill and compassion.
Let me assure you that Acadia and our network of 588 facilities in the U.S., U.K. and Puerto Rico are here for you. We have over 40,000 employees providing care to 75,000 patients daily across the spectrum of behavioral health illnesses, substance abuse disorders and addictions. All our facilities are fully operational and following the guidelines recommended by the CDC, WHO and state and local authorities. As healthcare professionals, we are trained to provide care while mitigating infectious diseases. We are enforcing strict protocols for new admissions and in our treatment processes to keep our patients and employees safe.
My heart goes out to those in need during this unprecedented global crisis. My focus – as well as that of our senior leadership and Board of Directors – is firmly on the well-being of everyone in our facilities, while maintaining the quality of our patient care. I am so appreciative of the continued commitment and professionalism of our clinicians and staff as they come to work every day to care for our patients.
We know that you may have many questions during these trying times. If you have questions or if you or someone you love needs care, please call our national, toll-free hotline at 1-833-TREATBH (873-2824) or the nearest facility to you and one of our experts will do their very best to guide you.
Please stay safe. And be assured that Acadia and its facilities will do all we can to help those in need through this crisis and in the months and years that follow.
Debbie Osteen, CEO of Acadia Healthcare